How delivery works
After account creation and successful enrollment, eligible customers receive access through the secure Scalovus Account Center. The Account Center provides the available software download, licensing status, and account-management functions for the selected plan.
Expected availability
Access is normally made available electronically after successful enrollment and required verification. Security review, payment authorization, technical maintenance, or account verification may delay availability. We will communicate material Scalovus-controlled delays through the customer account or registered email.
Installation requirements
Customers need a supported Windows computer or VPS, supported MetaTrader 5 terminals, a stable internet connection, and authorization to operate every connected account. Customers are responsible for compatible broker and prop-firm environments, operating-system access, terminal configuration, and third-party permissions.
Installation and activation
Customers download Scalovus, run the guided installation, sign in or activate the licensed service as directed, and connect authorized master and follower accounts. Plan capacity, subscription status, security controls, and technical compatibility can affect activation.
Delivery problems
If access, download, installation, or activation fails, contact support@scalovus.com with the account email, affected step, approximate time, and error details. Do not send passwords, payment-card numbers, activation secrets, or trading credentials by email.
Support
Priority email support is available during published business hours, Monday through Friday, 9:00 a.m.–5:00 p.m. Central Time. Requests are prioritized by operational impact. Response and resolution times are not guaranteed.
Third-party limitations
Broker, prop-firm, MetaTrader 5, VPS, internet, operating-system, and market-service availability are outside Scalovus control. Digital delivery does not guarantee compatibility with every third-party account or environment. Review the Refund & Cancellation Policy before purchase.
Merchant
Scalovus software subscriptions are sold and fulfilled by FunderSky, LLC d/b/a Scalovus, 7122 S Sheridan Rd Ste 2-1048, Tulsa, OK 74133. Support: support@scalovus.com; 918-800-8694.